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Documentation Index

Fetch the complete documentation index at: https://help.solvewise.org/llms.txt

Use this file to discover all available pages before exploring further.

SolveWise uses a parent-first account model: you create and own the account, add student profiles, and control all settings. Your child logs in separately using credentials you create for them. This page covers everything you need to configure after your initial signup.

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Parent account details

Your parent account controls billing, student profiles, and dashboard access. After signing up you can update your account information from Account Settings:
  • Email address — used for billing notifications and account updates
  • Password — change at any time from Account Settings
  • Zip code — used to route PTA donations to your local school
SolveWise donates $2 per child per month to your local PTA, routed by zip code. This is included automatically in your subscription — no action needed.

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Adding and managing student profiles

Each student in your household needs their own profile. From your parent dashboard, click Add Student to create a profile.

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Student profile fields

FieldDescription
First nameHow SolveWise addresses your child (first name only — no last name collected)
Grade levelTunes explanation depth and problem complexity
UsernameWhat your child uses to log in
PasswordSet by you; your child uses this to access their account
Math methodTraditional or Common Core — must match your child’s classroom

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Choosing a math method

The math method determines how SolveWise explains and solves problems:
  • Traditional — standard algorithms: long division, carrying, borrowing. This is what most parents learned.
  • Common Core — visual models, number bonds, area models, and number sense strategies. Used in many US schools for grades K–5.
You can change the method at any time from the student’s profile settings. If your child is in grade 6 or above, Traditional is typically appropriate unless their school specifically uses Common Core methods.

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Managing multiple students

The Family plan supports 3–5 students under one parent account, with additional students available for $10/mo each. The Individual plan supports 1–2 students. Each student has their own:
  • Login credentials
  • Progress dashboard
  • Quiz history
  • Mastery scores and independence tracking
You can view all students from the parent dashboard and switch between their individual dashboards at any time.

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Deactivating or deleting a student

From a student’s profile in the parent dashboard:
  • Deactivate — hides the student’s profile and pauses access. Progress data is preserved and can be restored later.
  • Delete permanently — removes all data including homework history, quiz results, and mastery scores. This action cannot be undone.
Permanently deleting a student profile removes all associated data and cannot be reversed. Deactivate instead if you may want to restore progress later.

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Signing in and account security

Parents sign in at solvewise.org with their email and password, or via Google if they signed up with Google. Students sign in with the username and password you set for them. Student accounts do not use email addresses. If your child forgets their password, reset it from the parent dashboard — students cannot reset their own passwords.